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Restaurant Team Lead

2 months ago

Duncan, Canada Triple O's Full time

Why Triple O's?

  • Unique market positioning – "A Taste Like No Other" and wide appeal
  • A welcoming, dynamic work environment
  • Competitive compensation and benefits
  • The chance to work with an iconic brand that values innovation and customer satisfaction

 


Are you passionate about delivering exceptional customer experiences and leading high-performing teams? Do you thrive in a fast-paced, dynamic environment where no two days are the same?

 

Triple O's is a premium quick service brand, renowned for its award-winning burgers, fresh cut fries, and premium milkshakes. As a key member of our management team, you will play a critical role in driving business growth, improving customer satisfaction, and developing our team members.

Responsibilities:

  • Day-to-day shift supervision and hands-on leadership
  • Guest relations and customer service excellence
  • Training and developing team members to achieve their full potential
  • Reinforcing the highest standards of service, cleanliness, and food safety
  • Administrative tasks and operational management
  • Opening or closing the restaurant as needed

Requirements:

  • Previous supervisory or team leading experience in a fast-paced environment
  • Passion for delivering exceptional customer experiences and commitment to quality
  • Conceptual understanding of restaurant operational controls and financial management
  • Thorough knowledge of Food Safe and WorkSafe requirements
  • Experience in training and developing high-performing teams
  • Strong communication and interpersonal skills
  • High energy and enthusiasm for leading and developing others
  • Commitment to continuous learning and improvement
  • Open availability and flexibility to work a variety of shifts