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Bakery Department Supervisor

1 month ago


Vaughan, Ontario, Canada Longo's Full time

Job Summary:

We are seeking a highly motivated and experienced Bakery Assistant Department Manager to join our team at Longo's. As a key member of our bakery department, you will play a crucial role in ensuring the smooth operation of our bakery and providing exceptional customer service.

Key Responsibilities:

  • Motivate and mentor Team Members to achieve high levels of productivity and quality.
  • Provide support with regular team meetings and coach Team Members to maintain the highest level of productivity.
  • Handle Team Member and customer issues in a professional and timely manner.
  • Uphold company policies and procedures, including health & safety, food safety, and loss prevention.
  • Merchandise, manage inventory, and schedule to meet financial objectives.
  • Provide exceptional customer service to all Team Members, Customers, and Vendors.

Requirements:

  • Minimum of 1-year experience in a bakery department with a solid understanding of product knowledge.
  • Ability to decorate cakes and pastries.
  • Strong customer service skills and the ability to build relationships with Team Members and Customers.
  • Ability to lead, coach, motivate, and work in a fast-paced environment.
  • Strong computer skills and ability to quickly learn new systems.
  • Ownership to resolve issues with a sense of urgency.
  • Effective communication and listening skills.
  • Strong creativity skills and ability to create eye-catching displays.
  • Ability to role model and inspire behavior consistent with our values.

Work Environment:

Work is performed in a store retail environment. Must be available to work days, evenings, and weekends. Travel is required to support off-site events.

Why Work with Us:

Longo's is committed to providing a positive and inclusive work environment. We offer competitive wages and flexible benefits, as well as opportunities for career advancement. Our team is dedicated to providing exceptional customer service and working together to achieve our goals.

Longo's is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.