Operational Risk Manager

6 days ago

Halifax, Nova Scotia, Canada Company 1 - The Manufacturers Life Insurance Company Full time

About the Role

Company 1 - The Manufacturers Life Insurance Company is seeking an experienced Operational Risk Manager to join our team in Waterloo, Ontario. As a key member of our Canada Operations 1st line Risk and Controls team, you will play a critical role in executing the core components of our Operational Risk Management Framework.

Key Responsibilities

  • Execute core elements of the Operational Risk Management Framework, including project risk assessments, incident management, and corrective action plans.
  • Lead high-performing teams, including coaching and developing people, and maintain strong business relationships with internal stakeholders.
  • Provide an objective view of the business and/or function control environment, mitigation strategies, and emerging risks.
  • Maintain awareness of risk and control issues, including updating the controls inventory within the business or function.
  • Develop and deliver presentations to senior audiences and maintain a comprehensive understanding of foundational elements of an operational risk management program in the financial services industry.

Requirements

  • Bachelor's degree in business, finance, or a related field, and 5-7 years of related experience with strong knowledge of business processes, risks, and controls.
  • Experience leading high-performing teams, including coaching and developing people, and knowledge of audit methodologies, control frameworks, and risk management practices.
  • Strong verbal and written communication skills, with the ability to convey complex situations and relationships in a clear and concise manner.
  • Proven experience in creating project updates and presenting to senior management, and highly organized with an ability to work in a fast-paced, multi-stakeholder environment.

Competencies

  • Ability to synthesize complex information, identifying key points and issues, and facilitate discussions to identify strategic and tactical impacts of transformational activities.
  • Ability to identify and articulate risk and impact to the business and challenge the status quo for the right reasons.
  • Ability to assimilate and interpret risk data to reach conclusions regarding the type and level of risk across the business.
  • Independently motivated to find new ways to address issues, confront barriers, and seek out information for the benefit of the business.

About Company 1 - The Manufacturers Life Insurance Company

Company 1 - The Manufacturers Life Insurance Company is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Company 1 across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

Benefits

The annual base salary for this role is between $78,975.00 CAD - $142,155.00 CAD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

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