Customer Relationship Manager

4 days ago


Laval, Quebec, Canada Scotiabank Full time
Customer-Focused Role

In this critical role, you will focus on delivering exceptional customer experiences and building long-lasting relationships with clients. As an Investment & Personal Banking Specialist Trainee, you will have the opportunity to grow and develop your skills, working closely with our experienced team.

Main Responsibilities
  • Act as a trusted advisor to customers, providing personalized financial solutions and guidance.
  • Build and maintain relationships with existing customers, expanding our customer base and increasing revenue.
  • Collaborate with internal stakeholders to ensure seamless delivery of financial services.
  • Stay up-to-date on industry trends and regulatory changes, applying knowledge to enhance customer services.

Requirements

  • A strong understanding of Scotiabank's products and services, with the ability to communicate complex information clearly.
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers and colleagues.
  • A proven track record of delivering exceptional customer service and driving business results.


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