Customer Service Representative

2 months ago


Ottawa, Ontario, Canada beBee Professionals Full time

We are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals in Ottawa. The successful candidate will be responsible for delivering exceptional customer service to our clients, responding to inquiries, and resolving customer complaints in a timely and professional manner.

The ideal candidate should possess excellent communication and problem-solving skills, as well as a strong customer service orientation. They should also have a good understanding of customer service principles and practices, and be able to work independently.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and other communication channels
  • Respond to customer inquiries and resolve complaints in a timely and professional manner
  • Utilize strong communication and problem-solving skills to resolve customer issues
  • Work independently to manage customer service cases and meet productivity standards
  • Stay up-to-date on customer service best practices and industry trends

Requirements:

  • Minimum of 1 year of customer service experience
  • Excellent communication and problem-solving skills
  • Strong customer service orientation
  • Good understanding of customer service principles and practices
  • Ability to work independently

We offer a competitive salary and benefits package, including health and dental insurance, vacation and sick leave, and a 401(k) plan. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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