Bilingual Claims Examiner

4 weeks ago

Montreal, Quebec, Canada Randstad Canada Full time

Randstad Canada is seeking a highly skilled Bilingual Claims Examiner to join our team. As a Bilingual Claims Examiner, you will be responsible for reviewing, investigating, and adjudicating Canadian Health and Dental claims in accordance with Group policy contracts. You will also conduct telephone calls to health and dental service providers for incomplete claims information and make accurate payment decisions according to adjudication guidelines.

**Key Responsibilities:**

• Review and investigate Canadian Health and Dental claims
• Conduct telephone calls to health and dental service providers
• Make accurate payment decisions according to adjudication guidelines

**Requirements:**

• Excellent English and French communication skills
• Microsoft Office skills and ability to learn multiple computer systems
• High school education required
• Strong computer/multitasking skills
• Previous Customer Service or Call Centre experience

**What We Offer:**

• Full-time hours
• Hybrid 1-2 days in office
• Paid 20 days training program
• Three paid Personal days and paid vacation
• Excellent benefits
• Pension plan
• Option to participate in the Share Ownership Program
• Bonus plan based on individual performance
• Education reimbursement program $2,000 (annually)

**Why Work with Us:**

At Randstad Canada, we are committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you are passionate about helping people and have excellent communication skills in English and French, we encourage you to apply for this exciting opportunity.

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