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Service Advisor

2 months ago

Toronto, Ontario, Canada Downtown Hyundai Full time
About the Role

We are seeking a highly skilled Service Advisor to join our team at Downtown Hyundai. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, addressing their concerns and inquiries in a professional and courteous manner.
  • Service Coordination: Coordinate with our service team to ensure timely and efficient completion of repairs and maintenance.
  • Communication: Effectively communicate with customers, service technicians, and other stakeholders to ensure seamless service delivery.
  • Record Keeping: Maintain accurate and up-to-date records of customer interactions, service history, and other relevant information.
  • Problem Solving: Identify and resolve customer complaints and concerns in a fair and timely manner.
  • Team Collaboration: Work collaboratively with our service team to achieve exceptional customer satisfaction and loyalty.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 40 hours per week