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Food Service Team Lead

2 months ago

Bonnyville, Canada Dairy Queen Grill & Chill Bonnyville Full time

Dairy Queen Grill & Chill Bonnyville is seeking a skilled Food Service Supervisor to lead our team. As a key member of our operations team, you will be responsible for ensuring the highest quality of food and service to our customers. Your expertise in food preparation, inventory management, and staff supervision will be essential in maintaining our high standards. If you have a passion for delivering exceptional customer experiences and leading a team to success, we encourage you to apply for this exciting opportunity. Key Responsibilities:

* Establish efficient work schedules and procedures to meet customer demand
* Requisition food and kitchen supplies to maintain optimal inventory levels
* Supervise and coordinate the activities of food preparation staff to ensure timely and accurate service
* Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment
* Estimate ingredient and supply requirements for meal preparation to minimize waste and optimize inventory
* Ensure that food and service meet quality control standards to maintain customer satisfaction
* Address customer complaints and concerns in a professional and courteous manner
* Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and budgeting decisions
* Prepare and submit reports to management to track key performance indicators

Requirements:

* Secondary (high) school graduation certificate
* 1 year to less than 2 years of experience in a food service or related role

Work Environment:

* Permanent position
* English language required
* 30 to 40 hours per week