Customer Service Representative, Financing Solutions

4 weeks ago


Montreal, Quebec, Canada National Bank Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team in Montreal, Quebec. As a key member of our client support team, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues related to financing products.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Answer questions and resolve issues related to personal loans, lines of credit, and mortgages
  • Listen to clients' needs and offer personalized solutions
  • Help clients use our banking applications
  • Refer clients with specialized needs to the correct sector

Requirements:

  • High school diploma
  • Customer service experience
  • Aptitude for building strong relationships and proactively establishing ties with clients

What We Offer:

  • Competitive compensation package
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment

Why Join Us?

We are a bank that values our employees and offers a range of benefits to support their well-being and career development. We are committed to creating a positive and inclusive work environment that fosters collaboration and innovation.



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