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Assistant Store Manager
2 months ago
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Farm Boy. As a key member of our store operations team, you will be responsible for assisting the Store Manager in the day-to-day operation and management of the assigned store.
Key Responsibilities- Customer Service: Provide exceptional customer service while supporting Farm Boy's vision of delivering the best fresh shopping experience.
- Team Leadership: Work with the Store Manager, Department Managers, and Retail Specialists to execute strategies aimed at achieving stated goals, including financial results.
- Communication: Lead the team through consistent and effective communication, including one-on-one coaching, huddles, metrics, product knowledge, and corporate policies and procedures.
- Team Development: Develop, train, and motivate team members, while maintaining a high level of confidentiality and trust.
- Policy Compliance: Promote company policy to ensure compliance, including adherence to management meetings, policy and procedure manuals, employee handbooks, written directives, and Human Resources policies.
- Health and Safety: Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee.
- Community Involvement: Participate in community events and ensure Farm Boy's continued community presence.
- Store Operations: Support the Store Manager in retail operations and deliverables, including inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll, and financial information.
- Education: Typically requires completion of a post-secondary program with an emphasis in business, plus 5 to 7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience.
- Certifications: Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
- Skills: Good knowledge of retail industry, food products, and superior standards of quality; skilled at working in a fast-paced environment while maintaining priorities and a high level of performance; excellent organizational, interpersonal, and analytical skills; excellent team building and team participation skills; ability to learn manual and automated systems/tools; experience in working with various computer software programs, e.g., Microsoft Office.
- Work Environment: Providing service to several people or departments, working under many simultaneous deadlines; required to stand and walk for long periods of time during shift; required to lift, carry, or handle heavy objects; required to adapt to temperature changes on occasion.
