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Insurance Product Development Lead

1 week ago

Sherbrooke, Quebec, Canada Global Excel Management Inc. Full time
About the Role

This is an exceptional opportunity to join our team as a Product Director for Travel Insurance, leading the development of our travel insurance products in Canada.

Key Responsibilities:
  • Develop and implement the strategic vision and roadmap for our Canadian travel insurance operational product portfolio, ensuring alignment with company objectives and market trends;
  • Collaborate with internal stakeholders, including technology teams, business stakeholders, and Agile Release Trains, to drive product development and innovation;
  • Lead cross-functional teams to design, build, and launch new products, enhancing digital experiences to improve customer engagement and operational efficiency;
  • Develop and lead a high-performing product management team, fostering a culture of innovation, agility, and continuous improvement;
  • Partner with Account Management, Business Development, Marketing, Operations, Canadian Strategic Initiatives, and Customer Experience teams to ensure successful product launches and ongoing support;
  • Ensure compliance with regulatory and legal requirements across various markets;
  • Analyze product performance, drive improvements to meet business objectives, and stay up-to-date with emerging technologies and market trends.
Requirements:
  • Bachelor's degree in Business, Marketing, Engineering, Computer Science/Technology or a related field; MBA preferred;
  • 10+ years of leadership experience in product management, with at least 3 years in the travel insurance, insurance, or financial services industry;
  • Excellent communication skills in English and French (French is considered an asset); English will be used in particular to carry out daily follow-ups with other departments in our various offices, whether in Ontario or elsewhere;
  • Strong understanding of insurance products, operations, distribution channels, and regulatory considerations;
  • Experience operating in a SAFe Agile environment; SAFe Product Owner/Product Manager (POPM) certification is an asset;
  • Excellent analytical, strategic thinking, influence, decision-making and problem-solving skills;
  • Innovation and continuous improvement mindset.