Current jobs related to Bilingual Client Support Specialist - Toronto, Ontario - PMJ Employment Services

  • Bilingual Client Support Specialist

    5 days ago

    Toronto, Ontario, Canada beBee Careers Full time

    This is an excellent opportunity for a skilled Client Support Specialist - Bilingual to join our team and contribute to the success of our organization. As a key member of our team, this individual will be responsible for supporting bilingual clients, providing exceptional customer service, and resolving any technical issues that may arise.Key...

  • Bilingual Technical Support Specialist

    7 days ago

    Toronto, Ontario, Canada Equifax, Inc. Full time

    **About the Role**We are seeking a highly motivated Bilingual Technical Support Specialist to join our team at Equifax, Inc.The Customer Access Support, Bilingual Specialist is responsible for providing escalated support to clients accessing Equifax products and services via the Internet. This includes troubleshooting, explaining access methods, fulfillment,...

  • Bilingual Client Services Specialist

    2 days ago

    Toronto, Ontario, Canada Questrade Financial Group Full time

    Bilingual Client Services Specialist (French/English) Toronto, ON, Canada Req #1059 Monday, August 19, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward,...

  • Bilingual Client Services Specialist

    23 hours ago

    Toronto, Ontario, Canada Questrade Financial Group Full time

    Bilingual Client Services Specialist (Mandarin/English) 5700 Yonge St, North York, ON M2M 4K2, Canada ● Toronto, ON, Canada Req #1060 Friday, August 23, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is...

  • Bilingual Support Specialist

    7 hours ago

    Toronto, Ontario, Canada beBee Careers Full time

    About the RoleWe are seeking a Bilingual Client Services Specialist to join our team. The successful candidate will be responsible for responding to client inquiries, providing technical support, and presenting value-added solutions.Key responsibilities include:Managing multiple client interactions simultaneously.Becoming knowledgeable about our financial...

  • Bilingual Support Specialist

    21 hours ago

    Toronto, Ontario, Canada beBee Careers Full time

    We are looking for a talented Bilingual Support Specialist to join our team. In this role, you will provide support to customers through various communication channels, handling their inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesAs a Bilingual Support Specialist, you will be responsible for:Handling customer...

  • Telecommute - Short Term Disability Case Manager

    4 weeks ago

    Toronto, Ontario, Canada Bilingual Source Full time

    Bilingual Disability Case Manager - LTD/STD Specialist (French/English) EXPERIENCE IS AN ASSET - A Case Manager with Insurance experience will be considered (Salary range - 60-75K - based on experience for the role***) Bilingual Source is seeking an experienced Bilingual Disability Case Manager to join our clients team in North York. As a Disability Case...

  • Bilingual Investigations Coordinator

    3 weeks ago

    Toronto, Ontario, Canada Bilingual Source Full time

    Bilingual Investigations CoordinatorWe have an exciting role for our not-for-profit client in downtown Toronto. They play a critical role in the resolution of disputes and complaints that are being made against financial services and/or investment firms.Duties:You will manage a caseload of files pertaining to various disputes. This role involves gathering...

  • Bilingual Investigations Coordinator

    6 days ago

    Toronto, Ontario, Canada Bilingual Source Full time

    Bilingual Investigations CoordinatorWe have an exciting role for our not-for-profit client in downtown Toronto. They play a critical role in the resolution of disputes and complaints that are being made against financial services and/or investment firms.Duties:You will manage a caseload of files pertaining to various disputes. This role involves gathering...

  • Bilingual Investigations Coordinator

    3 weeks ago

    Toronto, Ontario, Canada Bilingual Source Full time

    Bilingual Investigations CoordinatorWe have an exciting role for our not-for-profit client in downtown Toronto. They play a critical role in the resolution of disputes and complaints that are being made against financial services and/or investment firms.Duties:You will manage a caseload of files pertaining to various disputes. This role involves gathering...

Bilingual Client Support Specialist

2 weeks ago

Toronto, Ontario, Canada PMJ Employment Services Full time

**Job Overview:**

We are looking for a skilled Bilingual Customer Care Representative to support our clients by providing timely and effective solutions to their inquiries.

In this role, you will be responsible for handling client communications, resolving issues, and escalating complex cases to the relevant departments.

Responsibilities Include:

  1. Receiving and responding to client inquiries via phone, email, and other channels.
  2. Gathering and evaluating information to resolve customer complaints.
  3. Creating detailed records of customer interactions and resolving cases efficiently.
  4. Escalating unresolved issues to the relevant teams for further assistance.

Qualifications:

  • A post-secondary diploma or degree in a related field.
  • Proven knowledge of customer service principles and practices.
  • Excellent verbal and written communication skills.
  • Familiarity with health and life claims processing.
  • Proficiency in using various software applications.