Integrations Team Lead

2 weeks ago

Moncton, New Brunswick, Canada VidCruiter Full time

About this role:

This is a unique opportunity to join VidCruiter as an Integrations Team Lead, where you will play a key role in supporting the sales team with technical demonstrations and assisting implementation teams in discovering customer needs.

As an Integrations Team Lead, you will be responsible for explaining how platform integrations will impact the customer's implementation, working with implementation teams to help understand client requirements, and supporting clients through the process of configuring integrations where client-side work is required.

You will also be expected to work with integration partners to establish new integrations/support resources, understand integration partner systems, and define requirements for integration development.

This role requires a strong understanding of enterprise systems, excellent communication skills, and the ability to simplify complex concepts without getting bogged down in technical details.

Key responsibilities:

  • Act as a bridge between technical expertise and sales ability.
  • Support the sales team on demos where needed, and explain platform integrations and how they function given a prospective customer's needs.
  • Work with implementation teams to help understand client requirements and how information will flow.
  • Support clients through the process of configuring integrations where client-side work is required.
  • Work with integration partners to establish new integrations/support resources.
  • Understand integration partner systems and define requirements for integration development.
  • Weigh in/contribute to RFPs when needed.
  • Cross-functional team collaboration between sales, leadership, implementation, and integration development.
  • Maintain an understanding of existing clients' integrations.
  • Lead the build-out of requirements and customer-facing documentation.
  • Train, mentor, and manage integrations and reporting team members.
  • Work with the CIO/CTO/CISO to continuously improve the system and processes.

Requirements:

  • 3+ years working in consulting, sales engineering, or integration middleware.
  • Hands-on experience with Workday, SAP, Oracle, Ceridian, or ADP is a huge plus.
  • Experience working in HR/ERP.
  • Strong understanding or deep level of what REST, SOAP, JSON, XML, and API all mean.
  • Ability to simplify complex concepts without getting bogged down in technical details, unless essential to the explanation.
  • Excellent overall communication skills with a personable demeanor.
  • Strong analytical and problem-solving skills, with the ability to see the bigger picture and read between the lines.

What we offer:

  • Competitive salary.
  • Flexible working hours and remote work opportunities.
  • A dynamic and creative work environment.
  • Opportunities for professional growth and development.

Want to know more?

VidCruiter is a recognized Great Place to Work, and we take pride in the work we do. We are a strong team that is making a real difference by virtually connecting employers with qualified job seekers around the world.

As a fast-growing company, we offer limitless opportunities for advancement and professional development. You will feel right at home thanks to our welcoming, collaborative company culture.

Stop counting the days; start making your days count. If you want to collaborate with our team of experts and contribute towards our success and be recognized for your work, then VidCruiter is the place for you.

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