Food Service Supervisor
2 weeks ago
Job Title: Food Service Supervisor - Team Lead
Company Overview: At McDonald’s Hope, we are committed to providing our customers with high-quality food and exceptional service. As a Food Service Supervisor – Team Lead, you will play a vital role in ensuring that our restaurants operate efficiently and effectively.
Salary: The estimated salary for this position is between $45,000 and $60,000 per year, depending on experience and qualifications.
Job Description:
As a Food Service Supervisor – Team Lead, you will be responsible for overseeing the day-to-day operations of our restaurant, including managing staff, maintaining quality control standards, and ensuring that customer complaints are addressed promptly and professionally.
Key Responsibilities:
- Staff Management: Supervise and coordinate activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and estimate ingredient and supplies required for meal preparation.
- Quality Control: Ensure that food and service meet quality control standards, address customer complaints or concerns, and maintain records of stock, repairs, sales, and wastage.
- Reporting: Prepare and submit reports as required by management.
Benefits:
- Recognized Employer: McDonald’s Hope is a recognized employer under various government programs.
- Dental Plan: Our company offers a comprehensive dental plan to all employees.
- Healthcare Plan: We provide a healthcare plan that includes medical, vision, and prescription coverage.
- Mentorship Programs: Participate in mentorship programs that pair newcomers and/or refugees with experienced employees.
- Cross-Cultural Training: Receive diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
Required Skills and Qualifications:
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a similar role, or equivalent experience.
- Language: Fluency in English is required.
Location: This position is located at one of our McDonald’s Hope restaurants. While we strive to accommodate flexible schedules, this role requires working a variety of shifts, including evenings, weekends, and holidays.
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