Sales Representative with Excellent Communication Skills

5 days ago


Ottawa, Ontario, Canada Zedd Customer Solutions Inc. Full time

**Job Description:**

Zedd Customer Solutions Inc. is seeking a highly motivated and detail-oriented Sales Representative with Excellent Communication Skills to join our team in the Scarborough area.

As a Sales Representative, you will be responsible for making and/or receiving telephone calls on behalf of our clients, meeting established program requirements, and providing exceptional sales and customer service.

Key Responsibilities:

  • Making and/or receiving telephone calls to promote products and services.
  • Contacting new and existing customers to discuss their needs and recommend suitable solutions.
  • Accurately inputting, retrieving, and accessing information regarding customers from a computer system.
  • Resolving customer concerns promptly and effectively while maintaining professionalism and courtesy at all times.
  • Quickly and correctly answering product questions and displaying full knowledge of features and benefits.

Requirements:

  • Bilingual English/French language proficiency.
  • Minimum 6 months experience in a customer service environment.
  • Previous sales experience in a retail or call centre environment.
  • Strong interpersonal and verbal communication skills.


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