Hospitality Operations Manager

3 weeks ago


Georgetown, Canada Joe's Great Pizza Full time
Job Description

We are seeking a skilled Food Service Supervisor to join our team at Joe's Great Pizza. As a key member of our staff, you will be responsible for ensuring the smooth operation of our food service operations.

About the Role
  • To oversee the preparation and portioning of food, as well as supervise and coordinate the activities of our kitchen staff.
  • To train staff in job duties, sanitation, and safety procedures, and ensure they meet quality control standards.
  • To estimate ingredient and supplies required for meal preparation, prepare budget and cost estimates, and maintain records of stock, repairs, sales, and wastage.
  • To address customer complaints or concerns, and establish work schedules that meet our high standards.
Responsibilities
  • To lead a team of food service counter attendants and food preparers, providing guidance and support to ensure excellent customer service.
  • To manage inventory levels, maintain a clean and safe working environment, and adhere to health and safety regulations.
  • To prepare and submit reports, and maintain accurate records of staff performance and customer feedback.
Requirements
  • A minimum of 1 year of experience in a similar role, preferably in a fast-paced restaurant environment.
  • Strong leadership and communication skills, with the ability to motivate and guide staff.
  • Excellent problem-solving skills, with the ability to think critically and make sound decisions.
  • A high school diploma or equivalent is required, with additional education or certifications an asset.
Working Conditions
  • This is a physically demanding role, requiring long hours on your feet and regular lifting and bending.
  • You must be able to work under pressure, meeting deadlines and handling multiple tasks simultaneously.
  • The ideal candidate will have a strong attention to detail, with excellent organizational and time management skills.
What We Offer
  • A competitive salary range of $40,000 - $55,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities, to help you grow and succeed in your career.


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