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Enterprise Software Implementation Consultant
4 weeks ago
Are you a project management and consulting expert looking to join a dynamic team at Henry Schein One? We're seeking an experienced Enterprise Software Implementation Consultant to deliver exceptional service experiences for our clients.
About the Role:
The successful candidate will have a proven track record of building solid relationships with clients by providing them with well-developed tools and a robust customer-centric attitude. Key traits include having a sense of urgency, ownership, and the need to provide accurate, timely solutions. In this role, you will leverage your project management and consulting skills to plan and execute deliverables based on confirmed scope, goals, timelines, and resource needs.
Key Responsibilities:
- Deliver Exceptional Service Experiences: Ensure deliverables are met on time, within scope, and within budget.
- Implement and Configure Software: Lead software configuration, testing, and deployment based on client needs.
- Analyze Customer Workflows: Analyze customer workflows and provide recommendations on how best to utilize our software to achieve their business goals.
- Train New Users: Train new users remotely and on-site on best business practices, fitting their institution's needs to our software and ensuring effective adoption and usage.
- Liaise with Clients: Liaise with the client and internal project team according to standard processes, and provide end-user feedback with the goal to improve the project cycle, product quality, and usability.
Requirements:
- 4+ Years Experience: 4+ years experience in a client-facing enterprise application implementation consulting role.
- Technical Skills: Proven software implementation experience, including workflow analysis, configuration, testing, and training.
- Customer-Focused Attitude: Exceptional customer-focused attitude, with excellent verbal and written communication skills.
- Problem-Solving Abilities: Demonstrated critical thinking, troubleshooting, and problem-solving abilities in a high-pressure environment.
Compensation & Benefits:
We offer a competitive salary range of $85,000 - $90,000 CAD per year, plus comprehensive benefits, including 3% RRSP matching, comprehensive health benefits, 3-week paid vacation, unlimited paid flex days, and paid birthday off. If you're passionate about delivering exceptional service experiences and leveraging your project management and consulting skills to drive business success, we encourage you to apply for this exciting opportunity.