Software Implementation Consultant
2 days ago
We are seeking a skilled Software Implementation Consultant to join our team at Henry Schein One, a global leader in dental management and software solutions.
About the RoleIn this exciting position, you will be responsible for delivering exceptional implementation and training experiences for our clients, ensuring seamless adoption of our enterprise software solutions. With a focus on customer-centricity and technical expertise, you will leverage your project management skills to drive successful outcomes and foster long-term relationships with our clients.
Key Responsibilities- Plan and execute software implementation projects based on confirmed scope, goals, timelines, and resource needs.
- Ensure timely delivery of high-quality results, within budget and scope.
- Analyze client workflows and provide recommendations on how to optimize their business processes using our software solutions.
- Configure, test, and deploy software according to client requirements.
- Conduct comprehensive testing to ensure software components meet client needs.
- Create and maintain project documentation, including configuration checklists and training materials.
- Train new and existing users remotely or on-site on best practices, tailored to their institution's needs and our software capabilities.
- Liaise with internal project teams and clients to deliver exceptional service experiences.
- 4+ years of experience in client-facing enterprise application implementation consulting roles.
- A degree or diploma in a post-secondary technical program or related experience.
- Proven software implementation experience, including workflow analysis, configuration, testing, and training.
- Exceptional customer-focused attitude, with excellent verbal and written communication skills.
- Demonstrated critical thinking, troubleshooting, and problem-solving abilities in a fast-paced environment.
- Experience in the dental or healthcare industry is an asset.
- Estimated salary: $85,000 - $90,000 CAD per year.
- Comprehensive health benefits plan, including 100% drug coverage.
- 3-week paid vacation, growing up to 5 weeks with tenure.
- Unlimited paid flex days.
- Paid Birthday off.
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