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Cashier Team Lead

2 months ago

Point Edward, Canada THE CURRENCY EXCHANGE HOUSE LIMITED Full time
About the Role

We are seeking a highly skilled and experienced Cashier Supervisor to join our team at THE CURRENCY EXCHANGE HOUSE LIMITED. As a key member of our retail team, you will be responsible for overseeing the daily operations of our sales floor, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and manage a team of 5-10 sales associates, providing guidance and support to ensure they meet their performance goals.
  • Customer Service
    • Ensure that all customers receive a high level of service, responding promptly to their needs and resolving any issues that may arise.
  • Inventory Management
    • Oversee the organization and maintenance of our inventory, ensuring that stock levels are accurate and that products are displayed in a visually appealing manner.
  • Cash Handling
    • Manage cash and credit transactions, ensuring that all sales are processed accurately and efficiently.
  • Performance Management
    • Conduct regular performance reviews with team members, providing feedback and coaching to help them improve their skills and meet their performance goals.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 to less than 7 months of experience in a retail supervisory role
  • Personal Qualities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong problem-solving and conflict resolution skills
    • Ability to multitask and manage multiple priorities
Working Conditions
  • Work Setting
    • Our retail store is a dynamic and fast-paced environment, with a focus on providing exceptional customer service and ensuring that our store runs smoothly and efficiently.
  • Security and Safety
    • Criminal record check required