Pet Grooming Salon Manager

4 weeks ago

Port Coquitlam, British Columbia, Canada PetSmart Full time
About Our Salons

We're a community of pet lovers who share a passion for delivering exceptional care and service to our furry friends. As a Pet Grooming Salon Manager, you'll be part of a team that's dedicated to making a difference in the lives of pets and their owners.

About the Role
  • Lead the operations of our grooming salon, ensuring a safe and welcoming environment for pets and their owners.
  • Build relationships with clients, champion exceptional customer service, and lead your associates to drive results and grow the business.
  • Onboard new salon associates and groomers, ensuring they complete all training requirements and annual safety certifications.
  • Perform Hands on Pet (HOP) assessments on all pets to recommend services and build trust with pet parents.
  • Perform dog grooming services to breed standards and client personal preferences, holding your groomers to the same standards.
  • Ensure the safety and well-being of every pet and associate in the store, taking immediate action whenever necessary.
About Your Career

We're committed to helping you grow and develop your skills and career. With PetSmart, you'll have opportunities to:

  • Gain experience in a different business unit, such as the store or Pets Hotel.
  • Develop your leadership skills as a District Academy Trainer or Quality and Education Manager.
  • Tackle the challenge of a new salon opening or turning around a struggling salon.
  • Transfer to any one of our 1600 stores nationwide.
The PetSmart Difference

We're not just a pet store - we're a community of pet lovers who share a passion for delivering exceptional care and service to our furry friends. We're committed to making a difference in the lives of pets and their owners, and we're looking for talented individuals like you to join our team.

Apply now to experience a career that loves you back.

The British Columbia pay range for this position is from $21.75 to $31.75 per hour. This position is paid on an hourly basis. Exact rate of pay will be based on position and experience level. In no instance will PetSmart pay less than the minimum wage for the location in which you have applied.

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