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Network Support Specialist

1 month ago

Windsor, Ontario, Canada Intelli Matrix Full time
Job Overview

We are seeking a highly skilled Network Support Specialist to join our team at Intelli Matrix. This role is responsible for providing top-notch technical support to our users, ensuring seamless network operations and efficient system performance.

This is a permanent position, working 32-40 hours per week, with a competitive salary of $55,000 - $65,000 per year. The ideal candidate will have a college diploma or equivalent in a related field and 1-2 years of experience in a similar role.

About the Role

As a Network Support Specialist, you will be responsible for:

  • Providing expert technical assistance to users experiencing difficulties with computer systems and networks
  • Collecting, organizing, and maintaining a problems and solutions log for use by other technical support analysts
  • Participating in the redesign of applications and software to improve system performance
  • Setting up equipment for employee use, including installing cables, operating systems, and software
Required Skills and Qualifications

To succeed in this role, you will need:

  • Strong knowledge of device drivers, networking software, and hardware
  • Experience with servers, desktop applications, and database software
  • Proficiency in Microsoft Office and SharePoint
  • Excellent communication and problem-solving skills
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary of $55,000 - $65,000 per year
  • Generous vacation time and sick leave
  • Access to professional development opportunities

Please note that public transportation is available, and the work environment is physically demanding, requiring standing for extended periods and handling heavy loads. If you are a motivated and detail-oriented individual with excellent technical skills, we encourage you to apply for this exciting opportunity.