Shipping and Receiving Supervisor

3 weeks ago

Calgary, Alberta, Canada Serta Simmons Bedding Full time

About the Role

We are seeking a highly skilled and experienced Shipping and Receiving Supervisor to join our team at Serta Simmons Bedding. As a key member of our operations team, you will be responsible for providing leadership and coordination of the day-to-day shipping and receiving demands of our plant.

Key Responsibilities

  • Follow and implement all workplace health and safety regulations.
  • Foster positive working relationships and respond proactively to performance concerns, discipline, employee complaints, and other employee relations matters.
  • Delegate work and provide leadership to the shipping and receiving team, including traffic coordinators, shippers, receivers, stagers, loaders, and janitorial staff.
  • Ensure Standard Operating Procedures (SOP) of both shipping and receiving are enforced and followed by all direct reports.
  • Monitor the route planning, truck assignment, dock door allocation to utilize resources and deliver the right product to the right customer at the right time.
  • Check all backdated orders and arrange delivery.
  • Manage time sequencing of truck unloading and loading.
  • Control the physical inventory of Finished Goods.
  • Supervise the warehouse operation, 6S, and material housekeeping.
  • Coordinate movement of production scraps and wastes and arrange for proper disposal.
  • Complete records accurately and completely, including all paperwork.
  • Perform auditing of shipments received and shipments ready for release as required.
  • Ensure the received materials schedule is maintained and followed.
  • Perform disciplinary actions as required in regards to safety, code of conduct violations, and performance issues.
  • Assist in the hiring and training of all new employees.
  • Troubleshoot customer service and vendor issues as they are escalated by the Traffic or Receiving Coordinators.
  • Supervise the Foundation Assembly department.
  • Organize and supervise the daily manufacturing functions of the Foundation Assembly department, ensuring timely completion of production schedules.
  • Maintain information for daily management reports and prepare various other reports as requested.
  • Use Lean manufacturing principles to continuously improve associates and the flow of production.
  • Control the use of raw materials, preventing unnecessary waste, and schedule and control the utilization of labor, preventing excess hours, downtime, and overtime.
  • Provide initial and ongoing training and evaluation to assigned production personnel related to job duties and performance expectations, job processes, equipment, and quality programs.

Requirements

  • Proficient in Microsoft Office applications.
  • Excellent leadership and conflict resolution skills.
  • Effective communication skills.
  • Excellent interpersonal skills.
  • Ability to perform under stressful conditions.
  • Analytical skills.

Experience/Education

  • Minimum 5 years shipping/receiving experience or supply chain experience.
  • Minimum 3 years of supervisory experience.

Job Factors/Work Environments

  • No travel required.
  • Work is primarily active in nature in a plant. Lifting of heavy objects required.

Key Relationships

  • Operations Manager.
  • HR Business Partner.
  • Production Supervisor.
  • Controller.
  • Scheduler.
  • Logistics Coordinator.
  • Purchasing Agent.
  • Sales.
  • Customer Service.

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