Merchandising Service Director

1 month ago

Rosemère, Canada Reno Depot Full time
About the Role

We are seeking a highly skilled Merchandising Service Manager to join our team at RONA. As a key member of our merchandising team, you will be responsible for leading merchandising activities, ensuring a clean and safe customer experience, and collaborating with deployment teams and store managers.

Key Responsibilities
  • Oversee in-store merchandising activities, projects, and services.
  • Ensure a clean, safe, accessible, and appealing customer experience.
  • Collaborate with deployment teams, field operations, and store managers.
  • Track priorities, deadlines, material needs, and project execution.
  • Supervise merchandising team members, assign projects, and reallocate tasks as needed.
  • Verify compliance with planograms and merchandising standards.
  • Evaluate resets and maintain store merchandise.
  • Identify and adapt merchandising needs specific to each store.
  • Recruit, train, and develop merchandising team members.
  • Manage performance, provide feedback, and implement corrective actions.
  • Promote safety and maintenance standards in the store.
  • Oversee adherence to loss prevention and security policies.
  • Perform all other tasks necessary for the smooth operation of the store.
Requirements
  • High school diploma or equivalent.
  • 2 years of experience in customer service/retail, or 1 year in a Rona store.
  • 1 year of team management experience.
  • 1 year of merchandising experience, with skills in reading planograms and setting up/taking down displays.
  • Project management experience.
  • Availability to work nights and weekends.
  • Experience operating motorized equipment, an asset.
  • Practical knowledge of basic hand tools, an asset.
About RONA

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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