Merchandising Service Manager

4 weeks ago


Rosemère, Quebec, Canada RONA+ Full time
About the Role

We are seeking a highly skilled Merchandising Service Manager to join our team at RONA+. As a key member of our merchandising team, you will play a critical role in shaping the customer experience by leading merchandising activities with precision and ensuring the optimal presentation of our products.

Key Responsibilities
  • Oversee in-store merchandising activities, projects, and services to ensure a clean, safe, accessible, and appealing customer experience.
  • Collaborate with deployment teams, field operations, and store managers to track priorities, deadlines, material needs, and project execution.
  • Supervise merchandising team members, assign projects, and reallocate tasks as needed to ensure seamless execution.
  • Verify compliance with planograms and merchandising standards to maintain store merchandise and resets.
  • Identify and adapt merchandising needs specific to each store to drive sales and customer satisfaction.
  • Recruit, train, and develop merchandising team members to enhance their skills and performance.
  • Manage performance, provide feedback, and implement corrective actions to ensure team members meet expectations.
  • Promote safety and maintenance standards in the store to prevent accidents and ensure a healthy work environment.
  • Oversee adherence to loss prevention and security policies to protect company assets and prevent theft.
Requirements
  • High school diploma or equivalent.
  • 2 years of experience in customer service/retail, or 1 year in a Rona store.
  • 1 year of team management experience.
  • 1 year of merchandising experience, with skills in reading planograms and setting up/taking down displays.
  • Project management experience.
  • Availability to work nights and weekends.
  • Experience operating motorized equipment, an asset.
  • Practical knowledge of basic hand tools, an asset.
About RONA+

RONA+ is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.



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