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Casualty Claims Handler
2 months ago
Job Summary
We are seeking a highly skilled and experienced Claims Specialist to join our Casualty Claims team at AXA XL. As a Senior Claims Specialist, you will play a critical role in handling complex claims and working closely with our Underwriting teams to achieve the best possible outcomes for our clients.
Key Responsibilities
- Assess coverage and prepare relevant correspondence to communicate with brokers and insured parties.
- Provide directions to independent adjusters in investigating claims.
- Evaluate and negotiate timely resolutions on assigned claims across multiple jurisdictions.
- Partner with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation.
- Coordinate and manage communication with internal and external stakeholders to ensure the highest level of customer service.
- Consult with Claims management and Claims Legal on Large Losses and ensure all steps are taken to achieve the best outcome.
- Maintain file notes, prepare internal reporting, timely reserving, issuing payments, and setting of electronic file diary in accordance with best practices guidelines.
- Identify, monitor, and report on emerging trends in the insurance industry and legislative changes.
Requirements
- Extensive experience in a Bodily Injury/Casualty and Litigation claims handling role.
- Experience with managing both Commercial General Liability (CGL) and Auto Bodily Injury claims.
- Bachelor's degree or comparable degree.
- Obtained or working toward Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation preferred.
- Superior customer service orientation.
- Excellent written and verbal communication skills.
- Well-organized; ability to effectively prioritize and juggle multiple responsibilities.
- Collaborative and works well in a team environment.
- Proficiency in Microsoft Office applications.
About AXA XL
AXA XL is the P&C and specialty risk division of AXA, known for solving complex risks. We combine a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business.
