Rehabilitation Service Specialist Coordinator

4 weeks ago


Toronto, Ontario, Canada Lifemark Full time

Role Summary


As a Rehabilitation Service Specialist Case Coordinator, you will be part of a team that delivers rehabilitation services to Canadian veterans and their families.


You will work closely with an interdisciplinary team of clinicians to provide assessment and intervention services to veterans with complex conditions.


Key Responsibilities

  • Initiate contact with participants within service standards
  • Communicate effectively to build trust and rapport with participants
  • Provide participants with information about the program and answer initial questions
  • Identify support or adaptations needed by participants
  • Negotiate and problem-solve to overcome obstacles in booking initial intake interviews
  • Ensure participants receive initial orientation materials and complete pre-meeting information
  • Collaborate with other RSS Case Coordinators to support successful outcomes

Requirements

You must have a minimum post-secondary certificate or diploma in a relevant field and one year of experience in an administrative role.


Strong digital literacy and ability to multi-task are essential.


Employment is conditional on obtaining Federal Level Security Clearance Reliability Status.


Preferred Criteria

  • Bilingualism in French and English
  • Experience working with employers, community resources, and training institutions
  • Preference given to qualified former CAF members

What We Offer

Lifemark offers a competitive salary, comprehensive health and dental benefits, and ongoing learning and development opportunities.


We are an equal opportunities employer and welcome applications from people with disabilities.


Accommodations are available on request.



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