Customer Service Representative

3 weeks ago


Oakville, Ontario, Canada Randstad Full time
Job Title: Customer Service Representative - Front Desk

About the Company: A well-established organization in the Oakville region is seeking a professional Receptionist for a full-time contract opportunity with the possibility of becoming a permanent role.

Job Summary: We are looking for a friendly and customer-focused individual with exceptional communication skills to manage our busy front desk. The ideal candidate will have experience in providing excellent customer service, handling multiple tasks simultaneously, and maintaining a high level of professionalism.

Key Responsibilities:
  • Manage front desk operations, including responding to phone calls, emails, and in-person inquiries
  • Provide exceptional customer service to clients, ensuring a positive experience with our organization
  • Handle cash transactions, process payments, and maintain accurate records
  • Assist with administrative tasks, such as data entry, filing, and other duties as required


Requirements:
  • High school diploma or equivalent required; post-secondary education an asset
  • Minimum 1-2 years of experience in a customer-facing role, preferably in a front desk or reception position
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and proficiency in MS Office


What We Offer: In addition to a competitive salary and benefits package, we offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today

Salary Range: $45,000 - $55,000 per annum, depending on experience

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