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Admissions Counsellor

2 months ago

Old Toronto, Ontario, Canada University Of Toronto Full time
About the Role

We are seeking an experienced Admissions Counsellor to join our team at the University of Toronto. As an Admissions Counsellor, you will play a critical role in supporting the assessment and processing of applications to undergraduate programmes.

Key Responsibilities
  • Application Assessment: Review and assess admissions applications to ensure that they meet the necessary criteria for undergraduate programmes.
  • Counselling Services: Provide expert counselling services to students and their families on the admissions process, including programme options and requirements, cut-offs, appeals, transfer credits, and explaining/interpreting University admissions policies.
  • Operational Administrative Functions: Perform a variety of operational administrative functions, including developing and presenting workshops and presentations to the University community on admission topics.
  • Resource Provision: Serve as a resource to assigned university colleges, faculties, or departments by providing advice, guidance, and interpretation of university and government admission policies, processes, and regulations.
Essential Qualifications
  • Education: Bachelor's Degree or acceptable combination of equivalent experience.
  • Experience: Minimum four (4) years relevant experience in a high volume admissions environment, preferably a university or college institution.
  • Counselling Experience: Direct experience in counselling students in admissions to undergraduate, first-entry divisions.
  • Presentation Experience: Experience conducting presentations/workshops/training sessions to external and internal attendees.
  • Policy Knowledge: Experience interpreting and applying the University and education systems worldwide, admissions policies and requirements for all undergraduate programmes as well as general university policies.
  • Technical Skills: Advanced computer skills, including word processing, creating and manipulating spreadsheets, posting to and navigating websites, creating PowerPoint presentations.
  • Communication Skills: Ability to effectively provide information and advice to staff, students, and the general public – individually or in group settings.
  • Student Service Orientation: Strong student service orientation, tact, and diplomacy in dealing with students and their family members, relate well with a diverse student population.
  • Adaptability: Ability to adapt to new procedures quickly and accurately.
  • Judgment and Discretion: Must be able to use independent judgment and discretion when processing applications and responding to enquiries.
  • High Volume Environment: Ability to work in a high volume environment and ability to work well under pressure.
Assets (Nonessential)
  • Familiarity with University Systems: Familiarity with the University's student information system or with a comparable system is highly desirable.
  • Familiarity with Financial Budgeting Tools: Familiarity with financial budgeting tools and resources is desirable.
What We're Looking For
  • Adaptability: Adaptable and able to work in a fast-paced environment.
  • Communication: Excellent communication and interpersonal skills.
  • Multi-tasking: Ability to multi-task and prioritize tasks effectively.
  • Organization: Highly organized and able to manage multiple projects simultaneously.
  • Problem Solving: Strong problem-solving skills and ability to think critically.
  • Teamwork: Ability to work collaboratively as part of a team.