Motel Hospitality Manager Position
6 days ago
Job Overview:
The Regent Motel seeks a seasoned professional to fill the role of Motel Manager. As a key member of our team, you will be responsible for overseeing daily operations, supervising staff, and handling front desk duties. If you have a passion for delivering exceptional customer service and possess excellent leadership skills, we encourage you to apply for this challenging opportunity.
About You:
- Education: We require candidates with a 1-2 year college, CEGEP or non-university certificate/diploma. A degree in hospitality management or a related field is an asset.
- Experience: Candidates with 2 years of relevant work experience in the hospitality industry are preferred.
- Work Setting: The successful candidate will be based at our motel location, working closely with our front desk and housekeeping teams.
- Key Responsibilities:
- Policies and Procedures: Develop, implement, and maintain effective policies and procedures that promote a positive work environment and ensure exceptional customer experiences.
- Staff Supervision: Recruit, train, and supervise a high-performing team of front desk and housekeeping staff. Conduct regular performance reviews to identify areas for improvement and provide constructive feedback.
- Financial Management: Prepare budgets, monitor finances, and make informed decisions to optimize revenue growth and minimize costs.
- Customer Service: Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise. Ensure all guests receive a warm welcome and depart satisfied with their stay.
- Scheduling: Establish and manage work schedules to meet business needs while ensuring adequate coverage during peak periods.
- Work Details: This is a full-time position, requiring 37.5 hours of work per week. English language proficiency is required for communication with guests and colleagues.
Compensation Package:
We offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience and qualifications. In addition to a comprehensive compensation package, we provide opportunities for career advancement and professional development.
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