Senior Care Operations Director

3 weeks ago


Calgary, Alberta, Canada AgeCare Full time
About Us

AgeCare has been a leading provider of senior care services for over 25 years, with a mission to deliver high-quality care and support in a warm and welcoming environment.

Job Summary

We are seeking an experienced Chief Operating Officer to lead our operations and drive strategic growth across our network of communities.

Key Responsibilities:
  • Strategic Leadership
    • Collaborate with the CEO to develop and implement strategic plans that drive business growth and improve operational efficiency.
    • Cultivate a culture of excellence, innovation, and continuous improvement throughout the organization.
    • Build and execute high-impact initiatives that enhance the resident experience and drive business results.
  • Operational Excellence and Innovation
    • Lead the development and implementation of process improvements that optimize efficiency, quality, and financial performance.
    • Drive the adoption of best practices and technologies that enhance the resident experience and support business growth.
  • Financial Oversight
    • Partner with the CEO and CFO to establish budgets, track performance, and optimize financial health across all sites.
    • Identify opportunities to reduce costs, improve revenue, and drive profitability.
  • Performance and Quality Metrics
    • Develop and monitor key performance indicators (KPIs) focused on customer satisfaction, quality, and financial success.
    • Ensure teams are aligned and accountable to meet these metrics.
  • Team Leadership and Development
    • Build, inspire, and retain a high-performing team, ensuring excellence in service delivery.
    • Cultivate strong partnerships with external stakeholders and drive collaborative initiatives that enhance resident care.

The Opportunity

We offer a competitive salary of $120,000 - $150,000 per year, plus benefits and opportunities for career growth and development.

What We Offer

  • A dynamic and supportive work environment that fosters collaboration and teamwork.
  • Opportunities for professional development and growth within the organization.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous paid time off policy and flexible work arrangements.

What You Bring

  • Bachelor's degree in a related field, such as healthcare administration or management.
  • Minimum 5 years of experience in senior management, preferably in the healthcare industry.
  • Demonstrated leadership skills and experience driving strategic growth and improvement initiatives.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions.


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