Banking Advisor

2 weeks ago

SaintJeansurRichelieu, Quebec, Canada National Bank Full time
Job Summary

As a Banking Advisor at National Bank, you will play a key role in providing exceptional client service and building lasting relationships with our customers. Your primary responsibility will be to greet clients, answer their questions, and help them use our banking applications and ABMs. You will also be responsible for listening to clients' needs and resolving complex situations, as well as providing advice and transaction solutions for Personal Banking clients.

Your Key Responsibilities
  • Greet clients and answer their questions.
  • Help clients use our banking applications and ABMs.
  • Listen to clients' needs and resolve complex situations.
  • Provide advice and transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships.
  • Ensure client satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs.
  • Ensure adherence to compliance and risk management rules.

About You
  • You hold a college diploma (DEC) or equivalent.
  • You have customer service experience, an inclusive attitude, and openness to diversity.
  • You have a positive attitude and empathy for clients.
  • You are interested in technology and skilled in sharing knowledge.
  • You are able to adapt to different situations.

What We Offer
  • A competitive compensation package.
  • A wide range of flexible benefits to promote your wellbeing and that of your family.
  • Opportunities for career advancement and professional growth.

About Us
  • We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.
  • We are committed to having a positive impact on people's lives.
  • We value partnership, agility, and empowerment.
  • We strive to create an accessible, barrier-free workplace for all employees.

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