Client Service Team Lead

1 week ago


Duncan, British Columbia, Canada Jace Holdings Ltd. Full time

Job Summary:

The Client Service Team Lead is responsible for ensuring a superior customer service experience by coaching and developing friendly, well-trained staff. This role is a key part of our team at Jace Holdings Ltd., where we strive to deliver exceptional shopping experiences and amazing food to all our customers.

Key Responsibilities:

  • Coach and develop staff to provide excellent customer service
  • Ensure a clean and presentable work area at all times
  • Stay up-to-date with weekly and in-store specials
  • Run, monitor, and analyze sales data reports
  • Monitor and ensure compliance with standard operating procedures, occupational health and safety, food safety, and other corporate initiatives
  • Monitor the execution of company inventory control procedures
  • Participate in final inventory calculations
  • Follow store lock-up procedures when required
  • Ability to work a variety of shifts, including evenings and weekends

What We Offer:

  • A comprehensive Total Rewards package, tailored to meet your needs, including health and dental coverage, life insurance, and Accidental Death and Dismemberment Insurance
  • Access to a Virtual Health Care Platform and Employee and Family Assistance Program
  • A Retirement and Savings Plan that provides an opportunity to build and add value to your savings
  • A 10% in-store discount at our participating banners and access to a wide range of other discount programs

Accommodation:

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



  • Duncan, British Columbia, Canada Haus der Betreuung und Pflege Biesdorf-Süd Full time

    Join Our Team as a Lawn Care Team SupervisorAt Haus der Betreuung und Pflege Biesdorf-Süd, we pride ourselves on delivering outstanding lawn care and landscaping services to both residential and commercial clients. Our success is driven by our dedicated team members, and we are currently seeking a passionate individual to step into the role of Lawn Care...


  • Duncan, British Columbia, Canada Jace Holdings Ltd. Full time

    Job Summary:The Front End Supervisor is a key role in ensuring a superior customer service experience at Jace Holdings Ltd. stores. As a Front End Supervisor, you will be responsible for coaching and developing friendly, well-trained staff to provide exceptional customer service.Key Responsibilities:Ensure a clean and presentable work area at all timesRemain...


  • Duncan, British Columbia, Canada Jace Holdings Ltd. Full time

    Job Summary:The Front End Supervisor is a key role in ensuring a superior customer service experience at Jace Holdings Ltd. stores. As a Front End Supervisor, you will be responsible for coaching and developing friendly, well-trained staff to provide exceptional customer service.Key Responsibilities:Ensure a clean and presentable work area at all timesRemain...


  • Duncan, British Columbia, Canada Jace Holdings Ltd. Full time

    Position Overview:As a Customer Service Team Leader, you will play a pivotal role in ensuring an outstanding customer experience by mentoring and guiding a team of dedicated staff members.Key Responsibilities:- Maintain a clean and welcoming work environment at all times.- Stay informed about current promotions and in-store offerings.- Analyze and report on...


  • Duncan, British Columbia, Canada Municipality of North Cowichan Full time $120,738 - $131,934

    LEAD ENGINEERING MANAGER, INFRASTRUCTURE (TRANSPORTATION & DRAINAGE)"CAN I DRIVE ON IT?" "IS IT FLOODING?" If you possess the expertise to answer these pivotal questions, we are eager to connect with you. The Municipality of North Cowichan seeks a professional with a P.Eng. designation (P.Eng. Limited Licence) and exceptional problem-solving abilities to...


  • Duncan, British Columbia, Canada Municipality of North Cowichan Full time $120,738 - $131,934

    LEAD ENGINEERING MANAGER, INFRASTRUCTURE (TRANSPORTATION & DRAINAGE)"CAN I DRIVE ON IT?" "IS IT FLOODING?"If you possess the expertise to address these critical inquiries, we are eager to connect with you. The Municipality of North Cowichan is seeking a professional with a P.Eng. designation (P.Eng. Limited Licence) and strong analytical abilities to oversee...


  • Duncan, British Columbia, Canada Fairstone Full time

    About the RoleAs a Consultant in Loan Solutions, you will play a crucial role in supporting customers and prospective customers on the phone and in person to provide exceptional service.You will be responsible for:Gathering loan information to provide personalized solutionsSelling our loan and protection products to meet customer needsClosing loans virtually...


  • Duncan, British Columbia, Canada Haus der Betreuung und Pflege Biesdorf-Süd Full time

    Position Overview: At Haus der Betreuung und Pflege Biesdorf-Süd, we pride ourselves on delivering outstanding care and support services. Our dedicated team is committed to making a positive impact in the lives of our clients. We are currently seeking a motivated individual to join us as a Quality Assurance Training Supervisor. As a Quality Assurance...

  • Practical Nurse

    4 weeks ago


    Duncan, British Columbia, Canada Island Health Full time

    Overview: In alignment with the Vision, Purpose, and Values of Island Health, the safety of patients and staff is paramount. This role emphasizes the ongoing enhancement of quality and safety in all responsibilities.Role Responsibilities: Under the supervision of the Manager or designated authority, and as part of a collaborative multidisciplinary team, the...


  • Duncan, British Columbia, Canada Jace Holdings Ltd. Full time

    Join a Leading Team at Jace Holdings Ltd. As a Front End Operations Supervisor, you will play a pivotal role in ensuring an outstanding customer service experience. Your leadership will guide a team of dedicated staff, fostering a culture of excellence and engagement. Key Responsibilities: Maintain a clean and organized work environment at all times....


  • Duncan, British Columbia, Canada People First Solutions Full time

    About the Role:People First Solutions is seeking a highly skilled and experienced Executive Director of Operations to lead our team in Duncan and Courtney, BC. As a proven leader, you will be responsible for managing the overall operation of our business, driving growth, and ensuring exceptional customer satisfaction.Key Responsibilities:Foster a culture of...


  • Duncan, British Columbia, Canada Island Health Full time

    Position Overview: In alignment with the Vision, Purpose, and Values of Island Health, the safety of patients and staff is paramount and a collective responsibility. Continuous improvement in quality and safety is an integral part of this role.Role Summary: Reporting to the Coordinator Adult Tertiary, the Mental Health Nurse will operate within the Cowichan...


  • Duncan, British Columbia, Canada Pacific Plumbing and Heating Full time $21 - $42

    Company OverviewPacific Plumbing and Heating is a well-established company with over 25 years of experience serving the Cowichan Valley and surrounding areas on Vancouver Island. We are committed to providing exceptional service and quality workmanship to our clients.Job SummaryWe are seeking skilled and knowledgeable plumbers and apprentices to join our...


  • Duncan, British Columbia, Canada Pacific Plumbing and Heating Full time $21 - $42

    Company OverviewPacific Plumbing and Heating is a well-established company with over 25 years of experience serving the Cowichan Valley and surrounding areas on Vancouver Island. We are committed to providing exceptional service and quality workmanship to our clients.Job SummaryWe are seeking skilled and knowledgeable plumbers and apprentices to join our...


  • Duncan, British Columbia, Canada People First Solutions Full time

    About the Role:People First Solutions is seeking a highly skilled and experienced Executive Director of Operations to lead our team in Duncan and Courtney, BC. As a proven leader, you will be responsible for managing the overall operation of our organization, driving business growth, and ensuring exceptional customer satisfaction.Key Responsibilities:Foster...


  • Duncan, British Columbia, Canada People First Solutions Full time

    About the Role:People First Solutions is seeking a highly skilled and experienced Executive Director of Operations to lead our team in Duncan and Courtney, BC. As a proven leader, you will be responsible for managing the overall operation of our organization, driving business growth, and ensuring exceptional customer satisfaction.Key Responsibilities:Foster...


  • Duncan, British Columbia, Canada Nativemaps Full time

    Position Overview:Nativemaps is seeking a dedicated Agricultural Resource Mapping Coordinator to spearhead a community-driven food security mapping initiative. This project is designed to chart agricultural assets, foster connections between food producers and consumers, and pinpoint emergency food provisions for vulnerable populations. In this role, you...


  • Duncan, British Columbia, Canada Bonaventuresupport Full time

    Position Type: Full Time Schedule: Monday - Friday 9am-5pm (36 hours) $89 per hour About Us: Bonaventure Support Services is a vibrant and growing social service organization located on Vancouver Island. We provide a wide array of services, support, and opportunities for adults with diverse abilities. Our approach is centered around the individual, offering...


  • Duncan, British Columbia, Canada Bonaventuresupport Full time

    Job Title: Community Engagement Support Specialist Location: Duncan Position Type: Full Time Schedule: Monday - Friday 9am-5pm (36 hours) Wage: $27.89 per hour Job Overview Bonaventure Support Services is a vibrant and growing social service organization located on Vancouver Island. We provide a wide array of services, support, and opportunities...


  • Duncan, British Columbia, Canada Jace Holdings Ltd. Full time

    Job Title: Full-Time Grocery SupervisorWe are seeking a highly skilled and motivated Full-Time Grocery Supervisor to join our team at Jace Holdings Ltd.Job Summary:The successful candidate will be responsible for ensuring a superior customer service experience by coaching and developing friendly, well-trained staff. This includes maintaining a clean and...