Health Informatics Program Manager

6 days ago


Surrey, British Columbia, Canada Fraser Health Full time
Job Summary

We are seeking a highly skilled and experienced Director of Health Informatics to join our team at Fraser Health. The successful candidate will provide senior leadership in the development, implementation, and uptake of various assigned clinical, corporate, or eHealth informatics initiatives and systems within Fraser Health.

Key Responsibilities
  • Provide senior leadership in the development, implementation, and evaluation of assigned clinical or corporate health informatics programs.
  • Develop and recommend strategic plans affecting the operating objectives of FH-wide informatics programs.
  • Direct and manage internal engagements reviewing programs and process across FH.
  • Establish, develop, and implement the goals and objectives of the department.
  • Direct staff who manages others by selecting, directing, monitoring staff, and initiating terminations.
  • Establish, implement, and monitor the goals and objectives of the department.
  • Develop and recommend short and long-term strategic plans, goals, and objectives for the designated programs.
  • Ensure that plans support the goals, policies, and vision of the Health Informatics and Information Technology department.
  • Develop, coordinate, and monitor long-term strategies and practices for the designated departments and incorporate best practices into the designated portfolio.
  • Work with the Executive Director to ensure programs, portfolios, and related activities meet internal and external reporting requirements.
  • Review current system applications/systems and reporting to ensure proper internal controls are in place to administer and implement approved FH standards and policies.
  • Develop and recommend new and/or changed policies and procedures as required to meet statutory and operational reporting requirements.
  • Oversee and develop systems standards for FH in the designated program, in collaboration with internal and external stakeholders.
  • Lead various projects related to clinical or corporate systems by defining project scope, developing project plans, overseeing project implementation, and evaluating project results.
  • Oversee engagements reviewing programs and processes across FH, providing recommendations for change and improvement.
  • Provide recommendations to Senior Management and Executive on areas of non-compliance with provincial informatics and eHealth requirements.
  • Perform regular reviews of processes to ensure efficient and effective reporting of information, including recommendations for improvements.
  • Implement improvements and provide updates to FH users on changes.
  • Manage designated staff by selecting, directing, monitoring, and when necessary, disciplining staff.
  • Develop and implement appropriate staff training, development, and retention plans.
  • Investigate performance issues and/or related staff issues and implement disciplinary action up to and including employee terminations, where required.
  • Plan and implement an effective quality improvement program to ensure a high level of client satisfaction.
  • Establish effective administrative systems for maintaining, evaluating, and reporting on the operations of the assigned portfolio.
  • Oversee the accurate and timely reporting of information.
  • Develop, implement, evaluate, and update quality improvement initiatives for the system solutions.
  • Implement changes as required to improve financial systems reporting and internal financial controls.
  • Develop the operating and capital budgets for the portfolios.
  • Implement corrective action as required to ensure that expenditures are within approved budget.
  • Prepare summaries of fiscal reporting, as required for the portfolio.
  • Develop and implement an organizational structure to meet operational needs and the responsibilities of each employee.
  • Represent FH through participation on various internal and external committees, organizations, and advisory activities, as assigned.
Qualifications
  • Master's degree in Business Administration, Health Information Management.
  • Ten years' recent related Health Informatics Management experience, including three years' experience in progressively more senior leadership roles in a large complex organization.
  • Equivalent combination of education and experience.
Competencies
  • Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous.
  • Creates the conditions for people to succeed.


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