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Customer Service Representative

2 months ago


Municipal District of Rocky View No, Canada MAG Technologies Inc Full time

{"h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at MAG Technologies Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.", "ul": [{"li": "Provide excellent customer service through various communication channels, including phone, email, and chat."}, {"li": "Respond to customer inquiries and resolve issues in a timely and professional manner."}, {"li": "Maintain accurate records of customer interactions and resolve issues in a timely and professional manner."}, {"li": "Collaborate with internal teams to resolve customer issues and improve overall customer experience."}, {"li": "Stay up-to-date with product knowledge and provide accurate information to customers."}, {"h2": "Requirements", "ul": [{"li": "Secondary (high) school graduation certificate."}, {"li": "7 months to less than 1 year of experience in customer service or a related field."}, {"li": "Excellent communication and interpersonal skills."}, {"li": "Ability to work in a fast-paced environment and prioritize multiple tasks."}, {"li": "Basic computer skills and proficiency in Microsoft Office."}, {"li": "Ability to maintain confidentiality and handle sensitive information."}, {"li": "Availability to work 40 hours per week."}]}