Mechanical Seal Specialist

4 weeks ago


Edmonton, Alberta, Canada Freudenberg Full time

Empowering People, Creating Technology

Responsibilities:

  • Analyzes technical information to provide effective solutions to clients' sealing needs, recommending seal types, materials, and sealing systems.
  • Assists in the field with seal installation, removal, and troubleshooting of seals and systems, ensuring optimal performance.
  • Conducts thorough evaluations of failed seals, providing detailed failure analysis and application recommendations in a Seal Failure Report, including root cause analysis and technical guidance.
  • Leads latent/root cause analysis on warranty incidents and coordinates warranty response efforts to ensure timely resolution.
  • Supports the promotion, sales, and servicing of Freudenberg products in the Canada territory, aligning with company objectives and customer needs.
  • Prepares technical proposals, reviews purchase orders, and collaborates with planning/customer service and design staff to execute quotations and orders efficiently.
  • Develops and reviews drawings and product operation & maintenance manuals as needed.
  • Manages strategic customer projects and troubleshoots products and systems when required, documenting findings and recommendations in a report.
  • Contributes to the development and maintenance of sales tools, including surveys, reference lists, status updates, presentations, standard proposals, and technical guidelines.
  • Represents the planning department in external audits, ensuring compliance with ISO 9001 and other relevant standards.
  • Supports the annual inventory process and actively participates in the Quality Management System, auditing other departments to ensure adherence to quality standards.

Qualifications:

  • Required:
  • Bachelor's degree in mechanical engineering.
  • 3-5 years of experience in a similar or related position involving seals or rotating equipment.
  • Excellent communication and interpersonal skills, with strong organizational abilities.
  • Preferred:
  • Advanced education or training in mechanical seal technology.
  • Thorough understanding of mechanical sealing technologies and associated equipment.
  • Ability to assess the form, fit, and function of applicable products for any application.
  • Self-motivated, customer-focused, strong work ethic, and commitment to excellence.
  • Demonstrated analytical capabilities and interpersonal skills to be an effective team member.


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