Assistant Category Manager

4 weeks ago

Toronto, Ontario, Canada Indigo Books & Music Full time
Job Description

MISSION

The Assistant Category Manager plays a pivotal role in supporting and executing product category strategy, driving sales and growth across both online and retail channels. This role fosters collaboration and engagement with cross-functional teams to gain support for the execution of product category plans and objectives.

KEY PERFORMANCE METRICS

  • Sales
  • Net Margin dollars and rate
  • Turns
  • Inventory
  • Conversion
  • Traffic
  • NMROI
  • Heat ticket resolution

KEY ACCOUNTABILITIES

Functional

The Assistant Category Manager provides direct support to the Category Manager in the execution and administration of activities associated with:

  • Executing category strategic goals to meet and exceed sales, margin, and inventory targets.
  • Supporting day-to-day category administrative responsibilities, including item setup, reporting, store issue resolution, sample management, and purchase order management.
  • Ensuring appropriate stock levels through the Open-to-Buy (OTB) process.
  • Assisting in product development and assortment planning.
  • Collaborating with the Planning & Inventory Management team to ensure sales and inventory plans align with strategic initiatives.
  • Driving category markdown strategy and executing the markdown process in collaboration with the Planning Manager to maximize sales and margin.
  • Identifying new opportunities to grow and expand the category by benchmarking competition and finding new categories, products, and best practices.
  • Creating vendor meeting agendas, analysis, and recaps.
  • Acting as an advocate for the customer by placing them at the forefront of all decision-making and design processes.
  • Proactively identifying and anticipating customer expectations and needs.
  • Embracing and seeking out technology that creates high-tech and high-touch solutions for Indigo's customers.
  • Challenging the status quo by consistently identifying areas for improvement, diagnosing issues, and working to resolve them.

People

  • Collaborating with others to drive flexible and iterative solutions, quickly and easily.
  • Sharing technical knowledge with others and actively seeking to learn from those more knowledgeable than yourself.
  • Helping others see the impacts of their efforts and proactively engaging other functions to get input.
  • Encouraging others to freely share their point of view and being open to feedback.

Cultural

  • Modeling Indigo's beliefs and conveying a positive image in everything you do.
  • Celebrating diversity of thought and having an open mindset.
  • Taking an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes.
  • Embracing, championing, and influencing change through your team and/or the organization.

SCOPE

Reports to: Category Manager

KEY RELATIONSHIPS

Internal:

  • Finance
  • Planning
  • Marketing & Online
  • Retail & Store Teams
  • Creative Studio
  • Supply Chain

External:

  • Vendors

Qualifications

Work Experience / Education / Certifications

  • Post-secondary education in business or a related field.
  • Minimum 2 years' experience in buying and category management or a related field.

Competencies / Skills / Attributes

  • Proven ability to build productive business relationships with both internal and external partners.
  • Proven ability to negotiate effectively with external business partners.
  • Strong organizational skills with the ability to handle multiple projects simultaneously while meeting deadlines and reacting quickly to shifting priorities.
  • Effective communication skills.
  • Passion for product and trends.
  • Results-driven.

Other (travel, Bilingual, etc.)

  • 10% travel required to trade shows, regional stores, and promotional events.

#LI-Hybrid

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+, and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

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