Implementation Consultant, Technical Solutions Specialist
1 month ago
About the Role
We are seeking an experienced Implementation Consultant to join our team at Quadramed Affinity Corporation. In this role, you will work closely with clients to implement our software solutions and provide exceptional customer service.
Job Summary
This is a critical position that requires a strong understanding of our software products and excellent communication skills. You will be responsible for working with clients to understand their business needs, providing training and support, and ensuring successful implementation of our solutions.
Responsibilities
- Develop and maintain in-depth knowledge of our software products and industry trends.
- Work with clients to understand their business needs and provide tailored solutions.
- Deliver training and support to clients to ensure successful implementation of our solutions.
- Collaborate with cross-functional teams to identify and address client issues.
- Utilize CRM systems to track client interactions and issues.
- Assist in the development of client-facing training materials and guides.
Requirements
- Bachelor's degree in a related field or equivalent experience.
- Minimum 2 years of experience in a similar role, preferably in the healthcare industry.
- Excellent communication and interpersonal skills.
- Ability to travel up to 50% of the time.
- Proficiency in Microsoft Office applications.
Preferred Qualifications
- Workflow experience in the Quebec market.
- Healthcare workflow expertise as required by product line/modules with proficiency in at least one major module or product line.
- Previous experience in installation of health information systems preferred with a strong working knowledge of hospital operations.
What We Offer
Quadramed Affinity Corporation offers a competitive salary range of $80,000 - $110,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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