Payroll Operations Coordinator

1 month ago


Montreal, Quebec, Canada Mazars Full time

Forvis Mazars is a leading global audit and advisory network with over 40,000 professionals in more than 100 countries. In Canada, our firm offers a full range of services in audit, accounting, tax, and advisory.

About the Role

In this Administrative Technician position at Forvis Mazars, you will be an integral part of our dynamic payroll outsourcing team, contributing to delivering top-tier services.

You will support payroll specialists and play a key role in client communications, providing assistance with requests such as enrolling employees in payroll platforms and producing and distributing payroll reports. Additionally, you will follow up on these requests and assist in all related tasks.

Your Responsibilities

  • Respond to client inquiries regarding payroll with professionalism and courtesy, ensuring timely resolution and managing the Payroll Support email inbox;
  • Oversee administrative aspects related to client billing;
  • Assist clients with various registration requests relating to their province of employment;
  • Produce and distribute payroll reports and other payroll-related documents as needed;
  • Collaborate with clients to resolve payroll issues and offer effective solutions;
  • Assist in processing payroll transactions as needed by the payroll specialists;
  • Develop the role within the department, particularly by establishing workflows and collaboration methods with different stakeholders involved in payroll cases.

Your Skills and Experience

  • Basic knowledge of and interest in payroll processes;
  • Relevant experience in a similar payroll-related role, preferred;
  • Excellent proficiency in the Office Suite, especially Excel;
  • Ability to work independently and manage priorities effectively;
  • Initiative, excellent organizational skills, and speed in execution;
  • Practical knowledge of payroll systems, with experience on Desjardins and Nethris as an asset;
  • Strong written and verbal communication skills, in both French and English, to effectively interact with clients in Quebec and beyond;
  • Client-oriented, with the ability to build strong professional relationships with clients;
  • Strong sense of confidentiality and ethics when handling sensitive information.

Why Choose Forvis Mazars?

We are a world-class company with a human touch, committed to fostering a culture that nurtures excellence, places people at the center, shapes the future, and embraces a bold spirit.

What We Offer

We value our team members and provide competitive benefits, including a salary range of $60,000 - $80,000 per year, depending on experience. Our total compensation package also includes:

  • Vacation time based on your professional experience;
  • Casual dress code;
  • Bank of personal days;
  • Telemedicine service with Dialogue;
  • Annual wellness allowance;
  • Remote work options;
  • Group insurance;
  • Collective retirement savings program with employer contribution.

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