Endpoint Services Intermediate Systems Analyst

11 hours ago


Burnaby, British Columbia, Canada British Columbia Institute of Technology Full time

**About Us:**

The British Columbia Institute of Technology (BCIT) is a world-renowned institution that offers innovative programs and exceptional learning experiences. Our commitment to excellence and our dedication to students have made us one of the top employers in BC.

Salary Range:

We offer a competitive salary ranging from $65,187 to $89,242 per annum, prorated based on percentage and term of appointment.

About the Job:

We are seeking an experienced Endpoint Services Intermediate Systems Analyst to join our Client Services team. As an Endpoint Services Intermediate Systems Analyst, you will be responsible for providing technical support and maintenance for BCIT's endpoint devices, including desktops, laptops, mobile devices, and other peripherals. You will work closely with ITS to ensure optimal performance and security of all endpoint devices across the organization.

Key Responsibilities:

  • Technical Support and Troubleshooting: Provide technical support to end-users, resolving hardware and software issues for desktops, laptops, mobile devices, and peripherals.
  • Endpoint Configuration and Management: Deploy and maintain endpoint devices to ensure devices meet company standards and user requirements.
  • Image Creation and Deployment: Responsible for creation, updating, and testing of PC computer lab images and virtual desktops.

Requirements:

  • At least four years of relevant experience in an IT environment similar to BCIT.
  • Demonstrated specific current IT knowledge.
  • Proven commitment to providing and maintaining the highest level of customer service.
  • Effective oral and written communication skills.
  • Strong organizational skills and ability to meet changing priorities and multi-task while meeting strict deadlines.

Benefits:

  • Competitive pay
  • Minimum of twenty-five days of vacation (or more, depending on your position)
  • Competitive employer-paid extended health and dental plan
  • Defined benefit pension plan with employer contributions

About BCIT:

BCIT is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community. We strive to create a workplace that is inclusive and respectful of all employees and applicants.



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