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Retail Store Manager

1 month ago

Fergus, Ontario, Canada COUNTY LINE 27001 Full time
Job Title: Retail Store Supervisor

County Line 27001 is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Staff Supervision: Supervise and coordinate the activities of our sales staff, including assigning duties, providing guidance, and addressing performance issues.
  • Sales and Merchandising: Analyze sales data, identify trends, and implement strategies to increase sales and improve merchandising.
  • Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring accurate inventory levels and minimizing losses.
  • Customer Service: Foster a positive customer experience by addressing complaints, resolving issues, and providing exceptional service.
  • Reporting and Analysis: Prepare and submit regular reports on sales, inventory, and staff performance, providing insights for business growth and improvement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of retail management experience.
  • Language: English.
  • Work Hours: 30 hours per week.
Work Environment:

Our retail store operates in a fast-paced environment, requiring strong organizational and communication skills. You will work under pressure to meet sales targets, manage inventory, and provide excellent customer service.

Personal Qualities:
  • Accuracy: Ensure accurate inventory levels, sales data, and staff performance reports.
  • Client Focus: Provide exceptional customer service, addressing complaints and resolving issues promptly.
  • Excellent Oral Communication: Communicate effectively with staff, customers, and management.
  • Flexibility: Adapt to changing sales trends, inventory levels, and staff needs.
  • Organized: Manage multiple tasks, prioritize responsibilities, and meet deadlines.
  • Reliability: Ensure timely completion of tasks, reports, and responsibilities.
  • Team Player: Collaborate with staff, management, and other departments to achieve business objectives.