Food Service Operations Manager

2 weeks ago


Whitby, Canada Panago Pizza Full time
Restaurant Manager Job Description

We are seeking a highly skilled Restaurant Manager to join our team at Panago Pizza. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that we provide exceptional customer service and maintain high standards of quality and safety.

About You
  • You have a strong background in food service management, with a proven track record of success in managing teams and driving sales growth.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and suppliers.
  • You are highly organized and able to multitask, with the ability to prioritize tasks and manage multiple projects simultaneously.
Key Responsibilities
  1. Budgeting and Financial Management: Develop and manage budgets to ensure profitability, monitor expenses, and implement cost-saving measures.
  2. Staff Management: Recruit, train, and develop a high-performing team, providing coaching and feedback to ensure excellent customer service and quality food preparation.
  3. Customer Service: Ensure that all customers receive exceptional service, responding promptly to complaints and concerns.
  4. Inventory Management: Manage inventory levels, ensuring that stock is ordered and stored efficiently, and that waste is minimized.
  5. Marketing and Promotion: Participate in marketing plans and implementation, promoting the restaurant and increasing brand awareness.
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years experience in food service management, or equivalent experience
  • Excellent communication and interpersonal skills
  • Highly organized and able to multitask
  • Ability to work in a fast-paced environment
  • Physical demands of the job include standing for extended periods and lifting up to 25 kg
Benefits
  • Competitive salary: $55,000 - $65,000 per year
  • Health care plan
  • Opportunities for career advancement

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