IT Project Manager

2 days ago

Canada fusionSpan Full time

About Us

fusionSpan is a multinational information technology services company based in the USA, renowned for our dynamic work culture and innovative solutions. We have earned accolades including Best Places to Work and ranking in the Inc 5000 list of fastest-growing companies in America. Our team specializes in leveraging cutting-edge technologies to optimize clients' member experience.

This position is 100% remote.

The Role

As an IT Project Manager at fusionSpan, you will lead cross-functional teams of Consultants, Software Engineers, and Designers on medium and large-scale IT projects from initiation to launch. You will manage project risks, control scope, budget, and schedule, while ensuring seamless client experiences.

Your Responsibilities

  • Lead medium and large-scale IT projects leveraging the Salesforce platform to deliver innovative solutions to clients.
  • Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
  • Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
  • Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
  • Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
  • Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
  • Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence.
  • Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
  • Maintain high levels of client satisfaction by delivering seamless project experiences.
  • Utilize and keep project management platforms up-to-date such as the PSA, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
  • Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.
  • Manage multiple projects simultaneously in a fast-paced consulting environment.

What We Offer

fusionSpan provides competitive compensation packages, including an estimated salary of $120,000 per year, depending on location and experience. Our benefits include comprehensive health insurance, dental & vision, life insurance, long-term disability, accidental death & dismemberment insurance, retirement savings match, 15 days of paid vacation – increasing with tenure, and 10 paid federal holidays.

Culture of Caring

We prioritize both client satisfaction and the personal growth of our team members. We foster a culture of caring, respecting each other's diverse backgrounds and experiences, and delivering best-in-class solutions.

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