Service Excellence Representative

3 months ago


Edmonton, Alberta, Canada beBee Professionals Full time $35,000 - $50,000

At beBee Professionals, we are looking for a skilled Service Excellence Representative to join our team in Edmonton, Canada. In this role, you will be responsible for providing exceptional service to our customers, handling customer inquiries, and resolving customer complaints in a timely and professional manner.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and chat.
  • Provide information about products and services to customers.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

If you are passionate about delivering exceptional customer service, we encourage you to apply for this role.




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