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Senior Consultant, Payroll Expert

2 months ago

St John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

About the Role

We are seeking a highly skilled and experienced Senior Consultant to join our team at Intact Financial Corporation. As a Senior Consultant, you will play a key role in providing expert advice and guidance on payroll-related matters.

Key Responsibilities

• Analyze and revise processes to simplify and increase team efficiency.

• Collaborate with the management team, identify needs and coordinate analyst training.

• Provide guidelines and recommendations on complex situations.

• Provide training to the payroll team and our partners.

• Propose and support the development of e-learning tools to facilitate the training and support of new analysts.

Project/Acquisition - Payroll

• Participate in and contribute to the development of a project related to all identified elements impacting payroll.

• Act as a partner for all stakeholders.

• Perform a complete analysis and provide recommendations to standardize discrepancies related to earnings and allowable deductions.

• Ensure deadlines are met.

• Anticipate the challenges and impacts of projects.

• Provide recommendations on complex situations.

• Support and ensure a rigorous and beneficial transition of the organization's acquisitions and manage exceptions.

Quality Control - Payroll

• Carry out analyses of the various problems affecting processes and the employee experience, and proactively identify solutions.

• Develop a dashboard (KPI) by collecting data from internal systems and files.

• Identify trends and provide explanations and recommendations on data variations.

• Establish quality control within the payroll team and the company.

Requirements

• Solid technical knowledge of payroll.

• Minimum 7 years' experience in payroll (National Payroll Institute certification - an asset).

• Excellent knowledge of the Workday system.

• Knowledge and understanding of learning principles, training methods and techniques.

• Agile to use virtual platforms or support classroom training.

• Excellent verbal/written communication skills.

• Ability to provide training in both official languages.

• Ability to develop, deliver and evaluate a training plan.

• Strong interpersonal and problem-solving skills.

• Ability to prioritize and coordinate projects within deadlines.

• Ability to prepare training content, learning tools and user guides in document or website format.

• Customer/employee service oriented.

• Ability to summarize complex situations effectively.

• Ability to offer advice and support to team members.

• Ability to produce detailed, technical documents.

• Team player, autonomous and highly organized.

• Bilingualism required (French and English). You will interact regularly with colleagues across the country.