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AVP, Global Information Risk Assurance Program Manager

2 months ago


Toronto, Ontario, Canada Manulife Full time
Job Title: AVP, Global Information Risk Assurance Program

About the Role:

The AVP, Global Information Risk Assurance Program is a critical leadership position responsible for overseeing the global information risk assurance program. This role requires a strong understanding of information risk management, assurance, and control testing methodologies.

Key Responsibilities:

  • Maintain and evolve the assurance and control testing methodology
  • Build, maintain, and deliver the annual assurance plan
  • Implement the assurance methodology and deliver a consistent execution approach across all segments
  • Manage stakeholders' expectations and obtain agreement on assurance conclusions and action plans
  • Actively participate in building the interaction model and its related processes
  • Work with Internal Audit Services to align on priorities, plans, and the model for reliance of 3rd line on 2nd line Assurance
  • Review and obtain IRM senior leadership team sign off on assurance execution plan, memos, and required actions
  • Rollout/implement the assurance operating model
  • Build a high-performing assurance execution team
  • Advocate for a strong information risk culture
  • Stay abreast with evolving information and technology risks, new regulations, laws, and requirements for information risk, information security, cybersecurity, information protection, and privacy across jurisdictions and overseeing company compliance with as required
  • Work with information risk teams globally to ensure compliance with Global Information Risk Management processes, procedures, policies, standards, templates, and guidelines
  • Work with management to ensure their informed consent and understanding of risk treatments and acceptances
  • Maintain and foster enduring relationships with internal stakeholders and peers
  • Responsible for the development and motivation of the assurance team members to ensure the talent is in place to support Manulife's promise to customers
  • Adjusting and setting risk commitments within the team. In a changing environment, constantly reviewing and balancing the team's business-as-usual commitments with short-term/immediate priorities and long-term strategic initiatives. Completing short-term planning and creating long-term strategy that will mature information risk ensuring the practices keep pace with both internal drivers (company strategy and goals) and external drivers (technology, regulations, threats, vulnerabilities, etc.).

Requirements:

  • 15+ years of progressive and practical leadership in the areas of assurance and control testing, information security, business resiliency, and technology risk
  • Previous audit or 2nd line oversight and assurance experience preferred
  • Proven experience in building high-performing teams
  • Previous experience in building relevant assurance and control testing methodologies and processes
  • Previous risk advisory consulting experience is preferred
  • Strong understanding of relevant industry frameworks
  • Sound knowledge of best practices of various aspects of information risk management and prior experience as a leader in information risk
  • Strong communication skills and ability to explain highly technical information for non-technologists, including executives
  • Knowledge of the regulatory environments
  • University degree (Computer Science or related discipline preferred)
  • Recognized professional designations in information security, audit, and business continuity (e.g. CISSP, CISA, CRISC, FAIR, MBCP) preferred

What We Offer:

  • A competitive salary and benefits package
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
  • A focus on growing your career path with us
  • Flexible work policies and strong work-life balance
  • Professional development and leadership opportunities

About Manulife:

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer:

At Manulife/JohnHancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

Salary & Benefits:

The annual base salary for this role is listed below.

Primary Location:

Toronto, Ontario

Salary range is expected to be between:

$123,400.00 CAD - $229,300.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage, adoption/surrogacy, and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.