Store Retail Sales Associate
5 days ago
Estimated Salary: $45,000 - $60,000 per year.
About Us:
The Sherwin-Williams Company is a leading manufacturer of paints, coatings and related products. Our retail stores offer a wide range of products and services to help customers achieve their decorating and maintenance goals.
Job Description:
As a Store Retail Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our retail stores. Your primary responsibilities will include:
• Ensuring high levels of customer satisfaction through excellent sales service
• Assisting customers in person and over the phone by determining needs and presenting appropriate products and services
• Building productive trust relationships with wholesale and retail customers
• Processing sales transactions accurately and consistent with policies and procedures
• Following and achieving sales goals on a monthly, quarterly, and yearly basis
• Maintaining precise work order files and formulas
• Pulling appropriate products from the sales floor or warehouse
• Tinting and mixing products, as needed, to customer specifications
• Stocking shelves and setting up displays
• Cleaning store equipment
• Loading/unloading delivery trucks
• Assisting in making deliveries, as needed
• Maintaining in-stock and presentable condition assigned areas
• Remaining knowledgeable on products offered and discussing available options
• Complying with inventory control procedures
• Suggesting ways to improve sales
Minimum Requirements:
To be considered for this role, you must meet the following requirements:
• Be at least eighteen (18) years of age
• Be legally authorized to work in the country of employment
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications:
While not required, the following qualifications are preferred:
• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
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