Store Retail Sales Associate

5 days ago


Niagara Falls, Ontario, Canada The Sherwin-Williams Company Full time
Job Title: Store Retail Sales Associate
Estimated Salary: $45,000 - $60,000 per year.

About Us:
The Sherwin-Williams Company is a leading manufacturer of paints, coatings and related products. Our retail stores offer a wide range of products and services to help customers achieve their decorating and maintenance goals.

Job Description:
As a Store Retail Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our retail stores. Your primary responsibilities will include:

• Ensuring high levels of customer satisfaction through excellent sales service
  • Assisting customers in person and over the phone by determining needs and presenting appropriate products and services
  • Building productive trust relationships with wholesale and retail customers
  • Processing sales transactions accurately and consistent with policies and procedures
  • Following and achieving sales goals on a monthly, quarterly, and yearly basis
  • Maintaining precise work order files and formulas
  • Pulling appropriate products from the sales floor or warehouse
  • Tinting and mixing products, as needed, to customer specifications
  • Stocking shelves and setting up displays
  • Cleaning store equipment
  • Loading/unloading delivery trucks
  • Assisting in making deliveries, as needed
  • Maintaining in-stock and presentable condition assigned areas
  • Remaining knowledgeable on products offered and discussing available options
  • Complying with inventory control procedures
  • Suggesting ways to improve sales

Minimum Requirements:
To be considered for this role, you must meet the following requirements:

• Be at least eighteen (18) years of age
  • Be legally authorized to work in the country of employment
  • Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:
While not required, the following qualifications are preferred:

• Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language

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