Warehouse Operations Manager
7 days ago
We are seeking an experienced Parts/Shop Supervisor to lead our manufacturing facility's daily operations. The ideal candidate will possess strong mechanical knowledge and leadership skills to manage shop activities, ensure efficiency, safety, and quality.
About the RoleThis role requires forecasting part needs, ordering, and receiving parts to maintain optimal inventory levels and minimize downtime. Additionally, the successful candidate will monitor, label, and catalogue inventory to maintain accurate stock records and ensure easy accessibility.
Key Responsibilities- Forecast part needs, order, and receive parts to maintain optimal inventory levels and minimize downtime.
- Monitor, label, and catalogue inventory to maintain accurate stock records and ensure easy accessibility.
- Priced parts to maintain profitability and assist customers in selecting and purchasing correct items.
- Oversee special orders and collaborate with service managers to ensure the availability of parts for repair jobs.
- Organize inventory storage in the warehouse, tool room, or supply areas.
- Liaise with vendors on status of orders and back orders.
- Process requisitions, manage the inventory control system, and track work orders for efficient operations.
- Prepare and submit warranty and return claims to maximize credits and maintain department tools, equipment, and vehicles.
- Implement and maintain effective parts department processes to ensure customer satisfaction.
- Conduct daily, weekly, monthly and annual physical inventory of all parts.
- Coordinate maintenance schedules and provide timely support to field technicians.
- Perform general office duties and support additional shop tasks as assigned.
- Strong mechanical knowledge with experience in HVAC systems preferred.
- Experience with Karmak ERP systems either CAT ISS, Elison Doc, Acom Diagnostic and the likes.
- 3 years of experience in purchasing role ideally in Heavy-duty Truck Parts and Heavy Equipment.
- Proficiency in data entry and familiarity with supply chain management principles.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Strong communication skills, both verbal and written, to effectively lead a team.
- Experience with demand planning and inventory management is desirable.
- Parts counter and warehouse experience would be considered an asset.
- Knowledge of sourcing, parts cataloguing and cross-referencing parts.
- Must have basic computer skills.
- Driver's license.
- High school diploma or equivalent.
- Health, Vision and Dental Care.
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