Group Living Support Manager

3 weeks ago


Martensville, Canada Ranch Ehrlo Society Full time

Job Summary

Ranch Ehrlo Society is seeking a highly skilled and experienced Group Living Support Manager to join our team. As a key member of our residential treatment program, you will be responsible for providing direct leadership, supervision, and support to the group living teams and overseeing resource management for the evening hours of operation.

Key Responsibilities

  • Provide crisis response and management as well as contact for group living services staff notifications during the evening hours of agency operation.
  • Ensure the participant's needs are met in accordance with policy and procedures, including safety, treatment, medication administration, healthcare, documentation, nutrition, chores, and hygiene.
  • Collaborate with and establish professional working relationships with internal and external stakeholders.
  • Ensure the Behavior Management and Support Policy and Procedures are being followed.
  • Provide post-crisis response and debriefing follow-up and training.
  • Participate in community events, agency activities, and other activities as required.
  • Ensure the assigned team's documentation in permanent records, working papers, and communications is complete and in compliance with agency standards.
  • Provide environmental safety checks and upkeep to the units and the grounds.

Leadership and Management

  • Manage the assigned team, including recruitment and selection, performance management, professional development, and staff discipline.
  • Provide leadership, guidance, and team development for all assigned employees, including facilitating team meetings and individual supervisions, overseeing and providing training and development plans, completing evaluations, reviews, and when applicable, performance improvement plans, participating in employee relations issues and investigations, providing post-crisis debriefing, and providing advice and consultation.
  • Ensure policies, procedures, and agency standards are being met.

Management of Resources

  • Schedule employees using agency-approved systems for 24/7/365 coverage for the participant of the unit. Manage and update the schedules as required, including approving paid time off (PTO) requests, filling open shifts, and addressing staffing requirements.
  • Effective stewardship of assigned assets and resources required for the delivery of the residential treatment program, including building(s), vehicles(s), furnishings, and equipment. Ensure the timely communication with Property Management for the needed maintenance, repairs, and replacement of those assets.
  • Provide input into the operational budget.
  • Responsible for timely expense reconciliations.

Additional Requirements

  • The incumbent is responsible for completing all mandatory training requirements for the position as per agency policy and guidelines.
  • Employees must hold a class five (5) novice two (2) or higher drivers license and be eligible for coverage under our commercial auto insurance policy.

About Ranch Ehrlo Society

Ranch Ehrlo Society is a leading provider of residential treatment programs for children, youth, and adults with behavioral, cognitive, mental health, and/or developmental challenges. We are committed to providing a safe and supportive environment that fosters growth, healing, and recovery. Our team is dedicated to delivering high-quality services that meet the unique needs of each individual, and we are seeking a highly skilled and experienced Group Living Support Manager to join our team.



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