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Business Development Director

2 months ago

Brockville, Ontario, Canada Boston Pizza Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Boston Pizza. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.

Key Responsibilities
  1. Business Growth and Development
  • Develop and implement strategies to increase sales and revenue growth
  • Identify and capitalize on new business opportunities
Operational Excellence
  • Oversee the day-to-day operations of the restaurant, ensuring seamless execution of our business model
  • Implement processes and procedures to improve efficiency and reduce costs
Customer Experience
  • Develop and maintain a customer-centric culture, ensuring exceptional guest experiences
  • Monitor and address customer feedback, concerns, and complaints
Team Leadership and Development
  • Lead, motivate, and develop a high-performing team of restaurant staff
  • Provide coaching, training, and performance management to ensure team members meet their full potential
Requirements
  1. 3 years of experience in a senior management role, preferably in the restaurant or hospitality industry
  2. Proven track record of driving business growth and improving operational efficiency
  3. Strong leadership and team management skills
  4. Excellent communication, interpersonal, and problem-solving skills