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Retail Program Delivery Manager

2 months ago


Montreal, Quebec, Canada BRP Full time
Job Title: Retail Program Delivery Manager

We are seeking an experienced Retail Program Delivery Manager to oversee the successful implementation of projects within our organization. The ideal candidate will have a strong background in retail and e-commerce, with hands-on experience collaborating on the implementation of e-commerce websites and utilizing software solutions such as Manhattan, Braintree, and Magento.

Key Responsibilities:
  • Lead the end-to-end project management process, ensuring projects are delivered on time, within scope, and budget constraints.
  • Collaborate closely with stakeholders across various departments to define project requirements, expectations, and deliverables.
  • Allocate resources effectively, including personnel, budget, and time, to optimize project outcomes and ensure efficient project execution.
  • Identify potential risks and issues that may impact project delivery and develop mitigation strategies to address them proactively.
  • Manage relationships with external vendors and service providers to ensure seamless integration and delivery of services.
  • Implement quality assurance processes to monitor and evaluate project performance, ensuring adherence to industry standards and best practices.
  • Maintain accurate project documentation, including project plans, status reports, and change requests, and provide regular updates to stakeholders and senior management.
Requirements:
  • Bachelor's degree in Business administration, Information technology, or related field. Advanced degree or relevant certifications (e.g., PMP, Agile, Scrum) preferred.
  • Proven experience 10+ years as a program delivery manager or similar role in a retail or e-commerce environment.
  • Demonstrated experience in collaborating on the implementation of e-commerce websites, preferably utilizing platforms such as Magento.
  • Proficiency in utilizing software solutions commonly used in retail and e-commerce operations, including Manhattan for supply chain management and Braintree for payment processing.
  • Experience implementing warehouse management, ERP, financial, SOX-compliance solutions (asset).
  • Strong project management skills (traditional SDLC, hybrid and-or agile), including the ability to manage multiple projects concurrently, prioritize tasks effectively, and adapt to changing priorities.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels of the organization.
  • Analytical mindset with the ability to analyze complex problems, identify root causes, and develop effective solutions.
  • Results-driven approach with a focus on delivering high-quality outcomes that meet or exceed business objectives.
About BRP:

BRP is a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. We operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia, and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; it's about the journey.

We value diversity and strive to create an inclusive workplace where every employee feels like they belong, where they can grow and find meaning. We offer a range of benefits, including annual bonus, generous paid time away, pension plan, collective saving opportunities, and industry-leading healthcare fully paid by BRP.